How enterprise social media can facilitate innovation
With Jo Patroni and Jan Recker

Enterprise social media (ESM) can encourage employees to collaborate, share knowledge, and innovate. The authors examine the case of a global retailer that has adopted ESM to boost productivity and innovation.

Cite

Patroni, J., von Briel, F., & Recker, J. (2016). How enterprise social media can facilitate innovation. IT Professional, 18(6), 34–41.