Lessons from a failed implementation of an online open innovation community in an innovative organization
With Jan Recker
There are many examples of successful open innovation communities that have helped organizations to improve their innovativeness and solve innovation-related issues. But not all implementations have been successful. This article describes one such case, even though innovation was part of the organization’s culture. We identify the chal- lenges faced and the reasons the initiative failed. Based on our analysis, we provide guidelines and a framework for assessing the likely success of implementing online open innovation communities.